Z Centre of Great Britain

sales@zcentre.co.uk   

Parts - 0115 967 6356    
Workshop - 07896 537825

Z Centre of Great Britain

sales@zcentre.co.uk  

Parts - 0115 967 6356    
Workshop - 07896 537825

Ordering from the Z Centre

(Click on the bars below to display the specific terms of doing business with Z Centre)

United Kingdom Mainland Orders

You can order from the Z Centre with the online shop or phone 0115 9676356 / 07896 537825

Ordering with the online shop

  • If you don't have an account with the Z Centre please add your items to the cart and register at checkout
  • If you have previously registered ON THIS NEW SITE, you can log in with your username and password on the shop page.
  • Select parts you want which will put them into your Z Centre Cart. There is a minimum order of £10.00 GBP excluding tax and shipping costs due to our admin and transaction charges.
  • The shopping cart will enable you to change quantities, continue shopping or go to checkout
  • When you have finished selecting your parts proceed to "checkout".
    • Step 1: Checkout Options
      • If you are an existing customer you can login here (If you have previously logged in you will go to Step 2)
      • If you are a NEW Customer please Register an Account
    • Step 2: Account & Billing Details
      • When you complete the form as a new customer it is MOST IMPORTANT to correctly select your region
        • UK Mainland only
      • If you are an existing customer please enter or select the correct billing address and press continue.
    • Step 3: Delivery Details
      • Please enter or select the correct billing address and press continue.
    • Step 4: Delivery Method
      • The website will automatically set the shipping costs based on weight
      • Click the radio button and click continue
    • Step 5: Payment Method
      • The payment method via PayPal with PayPal Account or Credit Card.
      • Click the radio button and click continue
    • Step 6: Confirm Order
      • Please confirm the details and click continue
      • You will then be taken to PayPal for payment
      • You will be notified when you purchase is ready for dispatch.

EU and Northern Ireland orders

You can order from the Z Centre with the online shop or phone 0115 9676356 / 07896 537825

Ordering with the online shop

  • If you don't have an account with the Z Centre please add your items to the cart and register at checkout
  • If you have previously registered ON THIS NEW SITE, you can log in with your username and password on the shop page.
  • Select parts you want which will put them into your Z Centre Cart. There is a minimum overseas order of £20.00 GBP excluding tax and shipping costs due to our overseas admin and transaction charges.
  • The shopping cart will enable you to change quantities, continue shopping or go to checkout
  • When you have finished selecting your parts proceed to "checkout".
    • Step 1: Checkout Options
      • If you are an existing customer you can login here (If you have previously logged in you will go to Step 2)
      • If you are a NEW Customer please Register an Account
    • Step 2: Account & Billing Details
      • When you complete the form as a new customer it is MOST IMPORTANT to correctly select your region
        • EU incl NI (Northern Ireland)
      • If you are an existing customer please enter or select the correct billing address and press continue.
    • Step 3: Delivery Details
      • Please enter or select the correct billing address and press continue.
    • Step 4: Delivery Method
      • The website will not calculate the shipping cost, this will be calculated manually when order completed.
      • Click the radio button and click continue
    • Step 5: Payment Method
      • No payment will be taken at this stage, you have the option to pay once you have received the shipping costs, which will be sent to you separately
      • Click the radio button and click continue
    • Step 6: Confirm Order
      • Please confirm the details and click continue
      • An order will be sent to Z Centre.
      • The Z Centre will email you with a shipping cost and total cost for the order.
      • If you are then OK with the shipping cost and total cost will you then be directed to a payment link to make payment.
      • If you have a company Eu Vat number and add the "Company name and address and Eu Vat number" to the comments box then we will check and verify that the Eu Vat registration and details are valid and remove the Eu Vat charge from your order.

Rest of the World Orders

  • You can order from the Z Centre with the online shop or phone 0115 9676356 / 07896 537825

    Ordering with the online shop

    • If you don't have an account with the Z Centre please add your items to the cart and register at checkout
    • If you have previously registered ON THIS NEW SITE, you can log in with your username and password on the shop page.
    • Select parts you want which will put them into your Z Centre Cart. There is a minimum overseas order of £30.00 GBP excluding shipping cost due to our overseas admin and transaction costs.
    • The shopping cart will enable you to change quantities, continue shopping or go to checkout
    • When you have finished selecting your parts proceed to "checkout".
      • Step 1: Checkout Options
        • If you are an existing customer you can login here (If you have previously logged in you will go to Step 2)
        • If you are a NEW Customer please Register an Account
      • Step 2: Account & Billing Details
        • When you complete the form as a new customer it is MOST IMPORTANT to correctly select your region
          • Rest of the World
        • If you are an existing customer please enter or select the correct billing address and press continue.
      • Step 3: Delivery Details
        • Please enter or select the correct billing address and press continue.
      • Step 4: Delivery Method
        • The website will not calculate the shipping cost, this will be calculated manually when order completed.
        • Click the radio button and click continue
      • Step 5: Payment Method
        • No payment will be taken at this stage, you have the option to pay once you have received the shipping costs, which will be sent to you separately
        • Click the radio button and click continue
      • Step 6: Confirm Order
        • Please confirm the details and click continue
        • An order will be sent to Z Centre.
        • The Z Centre will email you with a shipping cost and total cost for the order.
        • If you are then OK with the shipping cost and total cost will you then be directed to a payment link to make payment.

Shipping and Returns

  • Shipping is usually by courier service. All packages will need a signature on receipt.
  • Some items will not be available from immediate stock and may take between one and three weeks to arrive. We will contact you by e-mail if there is a major delay in supply.  If an order despatched is deemed "undeliverable" (usually two attempts and no response to cards left) and the item is returned to us, the customer will still be responsible for both forward and return courier charges.
  • Customer returns are only accepted on "stock on the shelf items" and not "special order non-stock items" unless by prior agreement.Customer returns will be subject to a 25% re-stocking and handling charge unless returned under a warranty or defective goods procedure. The Z Centre will not be liable for any courier or postage costs incurred by the customer and will not be held liable to refund the outbound courier costs.
  • Warranty claims will be handled only by prior agreement.
  • Any products designed for off-road use, racing or performance enhancement will carry no warranty, either expressed or implied, as we have no control over how they are used. Electrical components carry a limited warranty only. All other parts carry a 12-month warranty from date of delivery unless otherwise stated in the product description.
  • Claims for damage during transit must be noted with the driver on receipt and formally processed by the customer to the Z Centre within two days of receipt.  The customer must save all packaging relevant to the claim. Courier damage claims will be processed via the courier's insurance.

Privacy

Although the Z Centre may gather information relating to you and your purchases of our products, it is our policy that this information remains for our use only and we will not pass on or sell this information to third parties other than for the purposes of legitimately charging your credit or debit card.

Slider Terms and Conditions}

  • Our terms are pre-payment by Paypal or credit card or debit card for all goods ordered from the Z Centre. Goods ordered must be delivered to the customer under the shipping and return terms outlined elsewhere. Goods ordered and paid for on a mail order basis cannot then be collected in person or by a third party representative of the original customer.
  • We are required to verify information on credit cards provided by our customers and may from time to time request additional information regarding billing and/or shipping. Please ensure that address details and postcodes supplied to the online shop site are entered accurately. We reserve the right to refuse any order where there is insufficient verification, or authorisation cannot be obtained, or where we have cause to believe that a Paypal account or credit card or debit card is being used fraudulently. All products offered by the Shop are subject to change without prior notification. Changes are usually found to be enhancements or improvements.
  • When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when payment has been accepted. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
  • We reserve the right to adjust shipping charges as appropriate, however, if there is a significant increase in a shipping charge, we will contact you and you will have the right to cancel the order if required.